Privacy Policy
Personal Data Protection Notice for Galaxy Avenue
At Alpha Galaxy Group (“we”, “us”, or “our”), we value your privacy and are committed to protecting your personal information. This Personal Data Protection Notice explains how we collect, handle, and safeguard your personal data in compliance with the Malaysian Personal Data Protection Act 2010. By engaging with us, you agree to the collection and processing of your personal data as outlined below.
1. Personal Information We Collect
1.1 Types of Personal Information
We may collect the following types of personal information:
- Name, contact details, and identification numbers
- Financial or transaction-related information (e.g., payments, banking details)
- Preferences regarding our products and services
- Information shared through our website, forms, email, or social media
1.2 Source of Personal Information
We collect personal information directly from you or through authorized representatives via:
- Online registration forms, emails, or social media
- Physical forms at our events or premises
- Cookies and other website tracking tools
1.3 Obligatory Personal Information
Some information is necessary for us to process your inquiries or provide services. Failure to provide mandatory information may prevent us from fulfilling your request.
2. Purpose of Collecting Your Personal Data
Your personal data is collected and processed for the following purposes:
- To process and facilitate inquiries, registrations, or transactions
- To provide information on Galaxy Avenue’s units, promotions, and services
- To maintain customer relationships and improve your experience with us
- For internal audits, security, and marketing analysis
- To comply with legal and regulatory requirements
- To send updates on upcoming events, offers, and promotional campaigns
3. Disclosure of Personal Information
Your data may be shared with:
- Subsidiaries and affiliates of Alpha Galaxy Group
- Professional service providers (e.g., auditors, lawyers)
- Marketing, logistics, and payment processing partners
- Relevant authorities for compliance with legal obligations
We ensure that third parties receiving your information are contractually obligated to protect your data.
4. Security and Retention of Your Data
We implement stringent physical, technical, and procedural measures to protect your personal information. Your data will only be retained for as long as necessary to fulfill the purposes stated above or as required by law.
5. Your Rights
You have the right to:
- Access or update your personal information
- Withdraw consent for marketing communications
- Request the deletion of your personal data if no longer necessary
To exercise these rights, please contact us using the details below.
6. Contact Us
If you have any inquiries, complaints, or requests regarding your personal data, please contact us:
Customer Service Department
Alpha Galaxy Group
Phone: 603-7883 0511
Email: [email protected]
7. Updates to This Notice
We reserve the right to amend this notice from time to time. Updates will be published on our website or communicated through email.
This notice ensures transparency and clarity regarding how we handle your personal data in connection with the Galaxy Avenue Project.
